Fraud and Security

Fraud Numbers

Debit: 877-253-8807

Credit: 800-442-4757

How We Protect You

  • We use antivirus and malware protection to help us detect and prevent viruses.
  • Our firewalls prevent unauthorized access.
  • Neches FCU will never share you usernames or passwords with anyone.
  • We monitor online account activity for potential fraudulent activity.

Member Alerts

Text messaging notifications enhance your mobile banking experience.  You can use text notifications to check account balances and your last five transactions.

Activate this feature by logging into your home banking and clicking on 'Mobile Banking and Alerts'.  From there you can click activate and the system will lead you through a step by step process of how to register your phone.

ID Theft Education

Learn how to protect your ID with these online educational courses below:

  • ID Theft Education
  • Check Fraud Education
  • Credit Card Fraud Education
  • Consumer Scams Education

Don't hesitate to contact us for more information about ID Protection Education.